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Success factors for SAF Volunteer Corps need better clarity

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When the Singapore Armed Forces (SAF) begins inducting around 100-150 people (including women, first generation Permanent Residents and new citizens) into the ranks of the SAF Volunteer Corps in March 2015, the success or lack thereof of the scheme may be used by observers as an indicator of society's Commitment to Defence (C2D).

For a country fixated with using numbers as Key Performance Indicators (KPIs), we can expect the number of people who step forward as SAF volunteers to be closely watched.

If the scheme proves massively oversubscribed, then all's well on the C2D front. Or is it?

If wild horses can't drag people to volunteer, then people may see it as a flop. Or does it simply need time to gain support?

Minister for Defence, Dr Ng Eng Hen, has already indicated he is "not aiming for mass numbers". Be that as it may, that "100  to 150" figure is likely to float in people's consciousness. It is also likely to pop up in future as the media revisits the story, thus forming a rough baseline for gauging support for the March 2015 intake.

It is hard enough to generate and sustain support for National Service (NS). Indeed, sentiments earned by MINDEF/SAF seem to go against the grain of prevailing sentiments towards NS in other countries. What more a scheme to enlist support from segments of the population to put their lives on hold to serve the military?

More than just numbers, the Ministry of Defence (MINDEF) and SAF may find its defence information management framework confronting fresh challenges because handling news breaks on the SAF Volunteer Corps may prove more challenging than the current state of play involving full-time National Servicemen, Regulars and their loved ones.

To be sure, MINDEF/SAF has tapped volunteers for decades. But by and large, these individuals possess skill sets in specialised fields such as law and medicine and are inducted into military service in carefully prescribed numbers. Such cohorts join the SAF Volunteer Corps not just with the right skills, but the right motivation too and, in many cases, are probably cherry-picked by MINDEF/SAF.

Next year's plan to enlarge the SAF Volunteer Corps will bring in people from different age groups (which is fine) and motivation (which is dicey) who differ in their ability to not just fit in but contribute meaningfully to the SAF (which is a big unknown).

It would be unfortunate if the SAF Volunteer Corps morphs into a gap-filler for people who are at a loss what to do with their lives. Ditto if it turns out to be a kind of Outward Bound School adventure camp on steroids. There's also the possibility people will sign up, only for MINDEF/SAF to reflect wistfully that the pioneer batch of volunteers is more trouble than they are worth.

Apart from the sign-up numbers, the spotlight will also fall upon the number of individuals who go out of course or fall out from the SAF Volunteer Corps. This is, afterall, a volunteer programme.

Having decided to bite the bullet by opening up this avenue for Singaporeans/SPRs to contribute to national defence, it will be hard for MINDEF/SAF to unplug the effort without any red faces at Gombak Drive.

The risk that the volunteer programme will be forced-fed to cough out success factors, whatever the expense in time and effort, is a troubling one because Singaporean society is simply too small for such machinations to go unnoticed.

People will talk. Pioneer batch volunteers will be courted by the media for their first-person accounts. Impressions will be shaped along the way.

If the way forward for C2D is to boost the ranks of the SAF Volunteer Corps, then MINDEF/SAF may want to articulate its definition of success factors with greater clarity.

It may also need to consider setting up milestones that should be attained as the programme matures. Setting such milestones would give MINDEF/SAF the room to manoeuvre should public reception to the scheme swing either way, because we're now moving into uncharted territory as regards military volunteers and C2D and the last thing MINDEF/SAF needs is to find itself boxed in on a path of no return.

The "lemon law" mindset should apply scheme for SAF volunteers - we hope it will work as advertised. But if it falls short over time despite no lack of effort from officialdom, then the system should be given the leeway to rescind the scheme.

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